Last updated: 2026
The following policies govern the use of the Skanda Wellbeing website, services, and offerings. By accessing our website or engaging with our services, you agree to the terms outlined below.
Cancellation and Refund Policy
At Skanda Wellbeing, all sessions and programs are offered with careful preparation, energetic integrity, and personalized time commitment. We therefore maintain a transparent and respectful cancellation and refund policy.
Appointments & Sessions
All bookings must be confirmed in advance through our official communication channels.
Cancellations made 48 hours or more prior to the scheduled session may be rescheduled without penalty, subject to availability.
Cancellations made within 48 hours of the scheduled session are non-refundable.
No-shows will be treated as completed sessions and are not eligible for refunds or rescheduling.
Packages, Programs & Workshops
- Fees paid for therapy packages, workshops, retreats, or programs are non-refundable.
- In exceptional circumstances, Skanda Wellbeing d may offer a one-time rescheduling at its discretion.
Refunds
- Skanda Wellbeing does not offer refunds for completed sessions, partially used packages, or missed appointments.
- Refunds are not applicable for subjective dissatisfaction, as healing outcomes vary for each individual.
Privacy Policy
Skanda Wellbeing is committed to protecting your privacy and maintaining the confidentiality of your personal and therapeutic information.
Information We Collect
We may collect personal information including but not limited to:
- Name, contact details, and basic demographic information
- Health-related information voluntarily shared for therapeutic purposes
- Website usage data for analytics and service improvement
Use of Information
Your information is used strictly for:
- Providing and managing therapeutic services
- Appointment scheduling and communication
- Improving our offerings and website experience
Confidentiality
- All therapeutic sessions are conducted with strict confidentiality.
- Personal information will never be sold, shared, or disclosed to third parties without consent, except where required by law.
Data Security
We take reasonable measures to protect your data from unauthorized access, misuse, or disclosure. However, no digital platform can guarantee absolute security.
Terms of Service
By accessing the Skanda Wellbeing website or participating in our services, you agree to the following terms:
Scope of Services
- All services offered at Skanda Wellbeing are complementary and integrative wellness services.
- Our offerings are not a substitute for medical, psychiatric, or emergency care.
- Clients are encouraged to seek appropriate medical advice when required.
Personal Responsibility
- Participation in sessions is voluntary and based on informed consent.
- Clients are responsible for their physical, emotional, and mental well-being before, during, and after sessions.
Intellectual Property
- All website content, text, images, and materials are the intellectual property of Skanda Wellbeing.
- Unauthorized reproduction or use is strictly prohibited.
Right to Refuse Service
- Skanda Wellbeing reserves the right to refuse or discontinue services if deemed inappropriate, unsafe, or misaligned with ethical practice.
Customer Support Policy
Skanda Wellbeing is committed to offering clear, compassionate, and timely support to all clients.
Support Channels
Clients may reach us for inquiries related to:
- Appointments and scheduling
- Service details and suitability
- Website or payment-related concerns
Support is available via:
- Phone
- Official WhatsApp communication
Response Time
- We aim to respond to all support inquiries within 24–48 working hours.
- Messages received on weekends or public holidays will be addressed on the next working day.
Scope of Support
- Customer support is limited to administrative and service-related assistance.
- Therapeutic guidance or counseling will not be provided through customer support channels.
Policy Updates
Skanda Wellbeing reserves the right to update or modify these policies at any time. Changes will be reflected on this page and are effective immediately upon posting.
For further clarification, please contact:
📞 +971 527899504
🌐skandawellbeing